I can't say enough good things about North Star Pediatric Dentistry in Mill Creek. What could have been a terrifying experience for our 4 year old daughter Hayden, turned into a happy joyful one. Hayden is legally blind due to a genetic disorder called Albinism. She can see, but not well at all. She uses a cane and is learning Braille. She is terrified of any dentist. Before the appointment they called to ask about Hayden's condition, what things make her comfortable and how they could prepare for her (this is when I knew they were amazing. This has never happened in a healthcare facility for us yet) I of course thought "oh they are just asking that to be sweet, they'll forget". We walked in today and the lights were all dimmed and blinds closed (she's very sensitive to light) Emily greeted us with a huge smile and told Hayden she got the playroom all ready for her by closing the blinds. While she played I filled out some forms and then went to join her. Jessica the hygienist came and met Hayden in the play area. And said"hi Hayden! My name is Jessica! And I'm wearing blue today!" Because she has a hard time seeing facial features she mostly identifies people by what they are wearing. I couldn't believe they actually remembered this. Hayden happily finished her coloring and we went to the back. The office is beautiful. The lights were off and blinds closed. Jessica sat on the floor with us while we chatted and played with Hayden to make her feel comfortable. Dr. Sara came in and chatted with me about Hayden, her condition and my concerns. She introduced herself to Hayden "hi Hayden!! It's Dr. Sara! I'm wearing dark blue today!" The entire appointment both Jessica and Dr. Sara had Hayden FEEL everything with her hands so she wasn't surprised when it was in her mouth. This was important as touch is such an important part of Haydens life. We've never been able to get her to show her teeth to a dentist and they made her feel so comfortable that she not only handled the exam beautifully, she did full mouth X-rays. Dr. Sara is a total sweetheart. Hayden was scared of the chair, so Dr. Sara sat on the play area rug criss cross. And had Hayden lay her head in her lap. She did the entire exam/cleaning there. On the floor. Using a flashlight to see inside of her mouth instead of the bright overhead lighting. I was completely blown away. We've never received this level of care at any healthcare facility. Hayden woke up this morning and asked if we were going to go back and see Dr. Sara and Jessica today. I'm so relieved. As a special needs mom, having a place to go, that you trust and that your child trusts is a huge blessing and priceless. They turned a scary, not so fun thing for my daughter into a fun, interactive, caring experience. I burst into tears when we got in the car because I was so relieved. Hayden has to have some pretty intense work done in her mouth, I'll review that process when we are done with it, but I'm positive it will be all good things. Thank you Dr. Sara & team. You blessed us more than you know. Sharla M. (May 2016)